Reviews for JACK HENRY GROUP, CHART SUTTON

5/5 from Euan
2 years ago
I've been looking for the right diesel XC 90 for many months and came across one at Jack Henry that looked perfect.One owner low miles and full service history Only buying a car every eight years or so it's a massive decision, especially when not viewing the car in person, but I had nothing to worry about Simon took me through the purchase process and it could not be easier. All my questions and additional photographs were answered and he prepared the car quickly to fit in with my scedule , and it was delivered all the way up to Newark with no additional cost all within a couple of days. Handover was really good with no pressure plenty of time for me to look over the car and take it for a quick spin and it really was immaculate for its age and mileage. I am delighted and would use Jack Henry again for sure Many Thanks Simon
5/5 from Julie
2 years ago
We appeared on their doorstep last week and Simon was happy to help us. He wasn't pushy, like some car dealers, he left us time and space to talk things over. Am extremely happy with my new car, very comfortable. Will definitely use again.
5/5 from Ross
2 years ago
Great service from start to finish. I’m located 4 hours away but Simon still delivered exceptional communication and service from first contact to picking the car up. It made travelling 4 hours to collect the car worth it. Highly recommend Jack Henry Group.
5/5 from Peter
2 years ago
Excellent service, from first seeing the vehicle for sale on their website and having contact with Simon Ward to us collecting the vehicle, every step of the way was smooth running, with prompt responses to questions or extra photos as needed. Having bought 3 other vehicles from the UK in the past, this has been the easiest purchase, and we would certainly contact them first in the future if looking for a replacement vehicle. Peter S
5/5
2 years ago
My experience with Jack Henry Group was outstanding. I made contact with Simon who was extremely knowledgable, welcoming and helpful throughout my viewing and purchasing experience. There was no hard sell, only factual and honest information in relation to the car and some additional options available. The car was delivered on time as arranged, the handover was smooth and professional, extremely pleased with my purchase and highly recommend this company.
5/5 from Bankim
2 years ago
Jack Henry cars is the best place to buy cars. Simon helped us through the process to make the best decision to buy a family car. Have purchased in the past and will always prefer to do business with them in future. Highly recommmended
5/5 from Trevor
2 years ago
Just bought a car from Jack Henry motors. Have been delighted with the product and the overall service received. Great service from Simon in regard to the purchase of the car. He answered all of our queries promptly and ensured a smooth transition from our initial contact through to the delivery of the car. A quick word of praise as well for Rob who completed the delivery. He arrived early, was very relaxed and knowledgeable making the handover a pleasurable experience.
5/5 from Louise
3 years ago
We bought an evoque from Jack Henry recently, the purchase was smooth and the car was delivered to us in Yorkshire a few days later. Simon was very helpful with aftercare questions I had and we are very pleased with the car.
5/5 from Chi
3 years ago
Jack provides excellent service, and he does his best to answer every question I ask, whether it's regarding product inquiries or placing an order. After I confirm my order, he continuously updates me on the delivery status. Since I live in Norwich and Jack's company is far away, I can only inspect the vehicle through photos and videos. When I receive the car, it is just as new as shown in the previous photos and videos.
5/5
3 years ago
Originally spoke with Paul who was great over the phone however due to my shift pattern, only day I could go in was his day off so Simon took over. Allowed me to look over the vehicle, test drive it and was amazing with assisting through the purchase of the vehicle. I’m so glad I came across Jack Henry Group and extremely grateful to initially Paul and then finally Simon who helped me purchase my dream car. If needs change then I will definitely be using them again in the future.